Feedback
Complaints and Feedback
Your feedback helps us improve. Complaints are taken seriously and handled fairly.
Last updated: October 2026
How to submit
Write to contact@brnokultura.org with the subject “Complaint” or “Feedback”. Describe the situation, when it happened, and how we can reach you.
What happens next
We aim to acknowledge every message within ten working days and to explain the outcome once the matter has been reviewed. Information shared with us is treated confidentially.